Okay, so I bought a Movado watch online a while back. I liked the design, it looked sleek and fancy, you know, the kind that makes you feel all dressed up. The price was a bit higher than what I usually go for, but hey, it’s a Movado, right? They are famous for this kind of stuff. Supposed to be good quality and stylish.
The Thing Arrived
When the watch arrived, I was like a kid on Christmas morning. Tore open the package, and there it was, shiny and new. But when I tried it on, something felt off. It wasn’t about the look, but the bracelet just didn’t sit right on my wrist, and the watch face… I don’t know, it just didn’t feel like it was worth the money I shelled out for it.
Thinking of Returning It
So, I started thinking about returning it. I mean, I hadn’t worn it out or anything, and it was still in perfect condition. I went online and searched “Movado return policy” to see what my options were. Turns out, they have a 30-day return window for online purchases, which was a relief. But mine was bought around early November, so I had to be quick.
Did Some Digging
- First thing I found was their standard return policy. It says you can return stuff within 30 days if you’re not happy. Good start.
- Then I stumbled upon a forum where someone mentioned they returned their Movado watch without any hassle. They just generated a return authorization online. That sounded promising.
- Another person was talking about how Movado’s customer service was pretty responsive, especially for online returns. They even mentioned a specific date, April 29th, when they researched this.
The Return Process
Armed with all this info, I decided to go for it. I went to their website and followed the steps to initiate a return. It was pretty straightforward. Filled out a form, got a return label, and packed the watch back in its original box, all safe and sound.
Dropped It Off
Next day, I dropped off the package at the shipping place. The whole process was a breeze. No questions asked, no weird looks. Just handed it over, got a receipt, and that was that. I do hear from others that they offer free returns, though not sure if that applies to my case.
Waiting Game
Now, it was just a waiting game. I tracked the package online, and it reached them a few days later. After a while, I got an email saying they received my return and were processing my refund. Phew, what a relief.
Got My Money Back
And finally, a couple of weeks later, the money was back in my account. No deductions, no hidden fees. It was like the whole thing never happened, except I had a story to tell.
But hey, I did learn that Movado timepieces are targeted at a younger crowd with their prices, but the quality is still great.
Lesson Learned
So, what’s the takeaway here? Always check the return policy before you buy something online, especially if it’s a bit pricey. And don’t be afraid to return something if it doesn’t meet your expectations. It’s your money, and you deserve to be happy with what you buy. Movado seems pretty solid on their returns for online purchases.
Movado holds more value potential
Movado, within two (2) years from date of purchase, repair or replace the movement of your Movado watch free of charge if such movement proves to be defective in material or workmanship under normal use. I mean, it’s a nice deal compared to other brands in the market.
