Alright, let me tell you about my go with Rent the Runway, specifically the shipping part of it all. I had this wedding coming up, you know, and didn’t want to buy something new I’d only wear once. So, I decided to give Rent the Runway a shot after hearing about it.
First off, placing the order was simple enough on their site. Picked out a dress, chose my dates – making sure to give myself a day or two buffer before the event, just in case. They ask you where to send it, standard stuff. I put in my home address.
Getting the Delivery
Then came the waiting game. They give you tracking, which is good. I kept an eye on it. On the scheduled delivery day, I got the notification it was out for delivery. Sure enough, later that day, the package arrived. It came in this reusable garment bag, which I thought was pretty neat. Less waste, you know?
The dress was inside, folded up, along with a backup size I’d picked. Everything looked clean and ready to go. The bag itself felt sturdy. Unpacking was straightforward. Just zipped it open, took out the items. No complicated boxes or tons of plastic, which I appreciated.
Sending It Back
Okay, so after the wedding, it was time to send the dress back. This was the part I was most curious about. Inside the garment bag pocket, there was a pre-paid shipping label. This was super important. Made the return process feel much easier right from the start.
So, I just put the dress (and the backup size) back into the same garment bag they came in. Folded them up best I could. Zipped the bag shut. Then, I had to attach the return label. It had this sticky back, peeled it off, slapped it onto the designated spot on the outside of the bag, right over the original shipping label slip.
Next step was actually shipping it. The label was for UPS. I looked up the closest UPS drop-off point near me. Found one just a few minutes away. Took the sealed garment bag over there, handed it to the person at the counter. They scanned it, gave me a receipt, and that was it. Done.
I got an email notification from Rent the Runway a day or so later confirming they received the return. Honestly, the whole shipping process, both getting it and sending it back, was pretty smooth for me this time around. The reusable bag and the pre-paid label were key. Just needed to get it to a UPS spot on time, which wasn’t hard.